"I met John 2 years ago, and spoke to him a number of times throughout those 2 years, he hung with me with his low pressure approach, providing me all the information that I needed, met me at 2 different boat shows, showed me the boat the first time in winter storage, put the boat in the water for the first lake test, made some repairs and adjustments that I had asked, lake tested again, and we finally did a deal on a 2001 Whaler 260 Outrage.  John personally delivered the boat to Madeline Island in Lake Superior, and we love the boat!  I highly recommend the team at North Shore Marina, it was an excellent experience.  I will be back!